Complaints Procedure

If you have a concern about any aspect of a Tándem collaboration, please write to us at cases@tandemsurgery.com with a clear description of the issue. We will acknowledge your complaint within two working days and aim to provide a full written response within fourteen calendar days.

If you are not satisfied with our response, you may refer the matter to your relevant national dental regulator. In the United Kingdom this is the General Dental Council. In Spain this is the Consejo General de Dentistas.